Terms of Service
Description of Service
Brim AI provides access to AI-powered solutions (“Agentic Workers”) that can be customised to support various business processes, including but not limited to sales, customer service, HR management, and operations. Access to the Service is provided via a web interface or other networked platforms as may be specified. By using the Service, you acknowledge that the quality of the Service depends on your connectivity, equipment, and proper configurations. Brim AI is not liable for any claims or losses arising from your connectivity, equipment issues, or network access.
Registration and Use of Service
By registering to use Brim AI’s Service, you represent that you are of legal age and authority to form a binding contract. You agree to:
- Provide true, accurate, current, and complete information during registration.
- Promptly update your account details to maintain accuracy.
If any information provided is untrue, inaccurate, not current, or incomplete, Brim AI reserves the right to suspend or terminate your account and refuse any future use of the Service. You warrant that you have all necessary permissions for information shared via the Service and shall assume sole liability for this information.
No Resale or Redistribution of Service
You agree to use the Service solely for your organisation’s internal purposes and not to reproduce, resell, or exploit the Service for any unauthorised commercial purpose. You are responsible for maintaining the confidentiality of your login credentials and all activity within your account.
Intellectual Property
All materials, technology, modifications, and intellectual property related to the Service remain the exclusive property of Brim AI. No ownership rights are transferred to you, and your access is limited to the functionalities provided within the Service.
Account Access
Only registered users may access the Service. Each user account is unique to a single individual, and sharing of login credentials is strictly prohibited. Brim AI may suspend or terminate access if suspicious account activity is detected.
Service and Marketing Messages
By registering, you agree to receive system notifications and updates from Brim AI. You may opt-out of optional promotional messages by clicking the “Unsubscribe” link in our emails.
Unauthorised Uses
You shall not modify, reverse-engineer, or interfere with the Service or access it through unauthorised means, including automated tools or scripts. Any violation may result in suspension, termination, or legal action.
Blocking of IP Addresses
Brim AI reserves the right to block certain IP addresses to protect the integrity of the Service. If you believe your IP has been blocked by mistake, contact us at [support email].
Taxes and Fees
All charges are exclusive of taxes and fees, which will be assessed based on applicable laws. You are responsible for any taxes and fees not collected directly by Brim AI.
Refund Policy
Refunds are not provided unless required by law.
Cancellation of Service by Brim AI
We reserve the right to cancel the Service if you violate these terms, engage in unauthorised uses, attempt to harm our reputation, or are subject to bankruptcy proceedings.
Cancellation of Service by User
Contracts automatically renew unless cancelled by written notice at least five days prior to renewal.
Data Collection and Use
You grant Brim AI permission to anonymize and aggregate data shared with the Service for the purposes of improving the Service.
Modifications to Service
Brim AI reserves the right to add, remove, or alter any Service functionality at any time. Price changes or subscription adjustments may be made at our discretion.
Links
The Service may link to third-party sites. Brim AI is not responsible for content on third-party sites.
Indemnity
You agree to indemnify and hold Brim AI, its officers, employees, and agents harmless against any claims arising from your breach of these terms or violation of intellectual property rights.
Liability for Our Service
The Service is provided "as is" without any warranties. Brim AI is not liable for indirect, incidental, or punitive damages.
Regulatory Compliance
You represent that you are in compliance with all applicable laws related to your use of the Service, including data privacy and export regulations.
Contacting Brim AI
Contact us at [support email]. By contacting us, you grant Brim AI the right to use any non-confidential suggestions or feedback you provide.
About These Terms
These terms are governed by English law, and disputes will be subject to the jurisdiction of the courts of England. Any updates to these terms will be posted on our website. By continuing to use the Service, you agree to the revised terms.