The Present – AI Assistants
- Tools that respond to specific queries and commands
- Examples: ChatGPT, voice assistants, search tools
- Benefits: Answer questions, generate content, provide information
The Future – AI Agents
- Autonomous systems that process contextual business information
- Four key components: LLM technology, contextual data integration, information processing, autonomous action
- Benefits: Handle complete workflows, make decisions independently, scale operations without proportional hiring
- Example: A sales agent that monitors CRM data, drafts personalized emails, and prioritizes leads without constant direction